Our Partner Lifetime Benefits Solutions’ 2020 Strategic Direction
We are writing to inform you about our partner, Lifetime Benefits Solutions’ (LBS), strategic direction for 2020 and beyond.
LBS has achieved great success over the last couple of years. Its ancillary lines of business (pharmacy, HRA, HSA, FSA, COBRA, compliance, retirement services) are growing steadily both locally and nationally.
LBS’ medical and dental TPA businesses have not been able to grow the way they had hoped.
To be as efficient as possible, LBS hopes to sell over its TPA businesses, where possible, to Excellus BlueCross BlueShield, who specializes in self-funding. This will allow LBS to focus on becoming a local and national leader in ancillary services.
LBS Account Representatives will be reaching out to their medical and dental TPA customers to inform them of this decision and to discuss their options after the current contract period.
For your ancillary services customers, there will be no changes. LBS will continue to provide high levels of customer satisfaction and innovation to serve you even better in the years to come.
Click here for original communication from Excellus.